Introduction
GLOWUP LACES, LLC (referred to in this policy as the Company, we, us, or our) is a computer systems design and integration firm. We provide integrated systems design, technical consulting, and managed operations services to organizations across the United States and beyond. This website and the services behind it were developed by GlowUpLaces, the developer name under which the Company publishes its digital properties.
We take the privacy of every visitor seriously. This Privacy Policy is written to be clear and complete so that you can understand exactly what happens to your personal information when you interact with our website, submit a form, send us an email, call our office, or engage us for a project. We encourage you to read this policy in full before you share any information with us.
By accessing this website or using our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please stop using the website and do not submit personal information through it.
Scope of This Policy
This policy applies to personal information we collect through our website located at https://www.glowuplces.lol, through email and telephone communications directed to the Company, and through the delivery of our computer systems design and integration services. Personal information means any information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.
This policy does not apply to information that is aggregated or de identified so that it can no longer be tied to a specific person. It also does not apply to third party websites, applications, or services that may be linked from our website but are operated by others. We describe our relationship with third parties in more detail later in this policy.
Where you act on behalf of a business or organization, this policy applies to the personal information of the individuals you represent, such as employee names and contact details, that you provide to us in the course of a commercial relationship.
Information We Collect
We collect several categories of information in order to operate our website and provide our services. The categories we collect depend on how you interact with us and the services you request.
Information You Provide Directly
- Contact details such as your name, email address, telephone number, job title, and company name when you fill out a form or contact us.
- Account and business information where you engage us for a project, including billing details and the names of authorized contacts.
- Communications you send to us, including the contents of messages, inquiries, and any attachments you choose to share.
- Information you submit through surveys, feedback requests, or support requests.
Information Collected Automatically
- Usage information such as pages visited, time spent on pages, links clicked, and referring pages.
- Device information such as browser type, operating system, screen resolution, and language settings.
- Network information such as internet protocol address and approximate geographic location derived from it.
Information From Other Sources
We may receive information about you from publicly available sources, from business directories, or from partners who refer your organization to us. When we receive information from another source, we treat it according to this policy and any legal obligations that apply to that source.
How We Collect Information
We collect personal information in three principal ways. First, we collect information that you voluntarily provide when you interact with us, such as when you complete a contact form, send an email, call our office, or sign an agreement with us.
Second, we collect information automatically through the operation of our website using cookies and similar technologies. This automatic collection helps us understand how the website is used, which pages are most helpful, and how we can improve the experience for every visitor. Automatic collection is described further in the section on cookies below.
Third, we collect information from third parties in limited circumstances, such as when a business partner refers you to us or when we consult publicly available records to verify a business relationship. We always aim to limit collection to the minimum information necessary to accomplish the purpose for which it is collected.
How We Use Information
We use the personal information we collect for the following business and operational purposes. We do not sell personal information, and we do not use personal information for purposes unrelated to the operation of our business and the delivery of our services.
- To respond to your inquiries and provide the information you request.
- To deliver, manage, and improve our computer systems design and integration services.
- To communicate with you about projects, appointments, updates, and changes to our services.
- To process transactions and manage billing and account administration.
- To personalize and improve the website experience.
- To maintain the security and integrity of our website and systems.
- To comply with legal obligations and enforce our agreements.
- To send you information about services we believe may interest you, where you have not opted out.
We may also use information in an aggregated or de identified form for analytics, research, and product development. Aggregated information cannot be used to identify you and is not subject to the individual rights described in this policy.
Legal Bases for Processing
Where data protection law requires a legal basis for processing personal information, we rely on one or more of the following grounds.
We process information to perform a contract with you or to take steps at your request before entering into a contract. This covers information needed to deliver the services you have engaged us to provide, including design, integration, and operations work.
We process information based on our legitimate business interests, provided those interests do not override your own rights and freedoms. Legitimate interests include improving our website, securing our systems, responding to inquiries, and developing our services.
We process information to comply with legal obligations, such as tax, accounting, and regulatory requirements that apply to our business. We also process information based on your consent where consent is the appropriate basis, such as for certain marketing communications. You may withdraw consent at any time by contacting us.
Cookies and Tracking Technologies
A cookie is a small text file that a website stores on your device. Cookies help websites remember your preferences, understand how you use the site, and provide a more consistent experience across visits. Our website uses a limited number of cookies for essential functionality and for basic analytics.
We use strictly necessary cookies to enable core features such as remembering your consent choices and maintaining basic site security. These cookies do not store personal information beyond what is needed to function.
We use analytics cookies to understand aggregate usage patterns, such as which pages are visited most often and how visitors reach our website. This information helps us improve navigation and content. Analytics data is reviewed in aggregate and is not used to build individual profiles.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete cookies, or alert you when a cookie is being set. Disabling cookies may affect the functionality of parts of the website. For information about managing cookies in your specific browser, please consult the help documentation for that browser.
How We Share Information
We share personal information only in the limited circumstances described below. We do not sell your personal information, and we do not rent or trade your personal information to third parties for their own marketing purposes.
We may share information with service providers who perform functions on our behalf, such as website hosting, email delivery, analytics, payment processing, and customer support. These providers are permitted to use the information only to perform the services we have engaged them to provide and are required to protect it in a manner consistent with this policy.
We may share information with professional advisers, including lawyers, accountants, and auditors, where necessary to obtain advice or to meet our legal and regulatory obligations. We may also disclose information to comply with applicable law, to respond to lawful requests from public authorities, or to protect the rights, property, or safety of the Company, our clients, or the public.
In the event of a merger, acquisition, reorganization, or sale of all or part of our business, personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information as required by law.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to meet our legal obligations, to resolve disputes, and to enforce our agreements. The specific retention period depends on the nature of the information and the reason it was collected.
Contact and inquiry information is generally retained for the duration of our relationship with you and for a reasonable period afterward to allow us to respond to follow up questions and maintain business records. Financial and transaction records are retained for the period required by applicable tax and accounting law.
When personal information is no longer needed for the purposes for which it was collected, we securely delete or de identify it. Where deletion is not immediately possible, for example where information resides in backups, we place the information beyond routine use until it can be permanently removed.
Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These safeguards include access controls, encryption where appropriate, secure network configuration, and regular review of our security practices.
Our employees and contractors are bound by confidentiality obligations and receive training on the responsible handling of personal information. Access to personal information is limited to those who require it to perform their duties.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the details provided at the end of this policy.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to correct inaccurate information, the right to request deletion, the right to restrict or object to certain processing, and the right to data portability.
You may also have the right to withdraw consent where we rely on consent as a legal basis, and the right to lodge a complaint with a supervisory authority in your jurisdiction. You may exercise these rights by contacting us using the details in this policy.
We will respond to requests to exercise privacy rights in accordance with applicable law. We may need to verify your identity before processing certain requests, and we may ask for additional information to confirm your identity and locate the relevant records. We will not discriminate against you for exercising any privacy right available to you.
Privacy for Children
Our website and services are intended for businesses and professionals and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16 through this website.
If you are a parent or guardian and believe that a child under 16 has provided personal information to us, please contact us using the details below. If we learn that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information as quickly as possible.
International Data Transfers
Our primary operations are located in the United States, and personal information we collect is stored and processed in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in a country whose data protection laws may differ from those of your country of residence.
Where required by applicable law, we put in place appropriate safeguards to protect personal information that is transferred across borders. These safeguards may include standard contractual clauses or other mechanisms recognized by data protection authorities. By using our website and providing information to us, you consent to the transfer of your information to the United States as described in this policy.
Third Party Links and Services
Our website may contain links to third party websites, applications, and services that are not operated by us. These links are provided for your convenience and information. We do not control and are not responsible for the privacy practices, content, or security of any third party site or service.
We encourage you to review the privacy policies of any third party website or service before you provide personal information to them. This policy applies only to information collected by the Company through our website and services, and does not govern the practices of any other organization.
Do Not Track Signals
Some web browsers offer a Do Not Track setting that sends a signal to websites indicating a preference not to be tracked across sites. Our website does not respond to Do Not Track signals at this time, because there is no widely adopted standard for how such signals should be interpreted.
Regardless of Do Not Track settings, we do not sell personal information and do not engage in cross site advertising that tracks you across the websites of third parties. The analytics we use is reviewed in aggregate and is described in the cookies section of this policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will revise the policy on this page and update the effective date where one is shown.
If we make material changes, we will provide a prominent notice on our website or notify you directly through the contact information we hold. We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below. We will respond to your inquiry as promptly as possible.
GLOWUP LACES, LLC
9129 S Quail Creek Cir
Sandy - 84094-3111
United States (US)
Email: direct@glowuplces.lol
Phone: +16368372842
Website: https://www.glowuplces.lol